Aston Martin Lagonda Privacy Policy

Please read this policy carefully as it sets out how we (Aston Martin Lagonda and any of its group companies – which we will refer to collectively as "Aston Martin") use your personal information. If you have any questions about this policy or do not agree with it, please contact us before using this website. Aston Martin Lagonda and its group companies does not include our dealerships. If you would like to review the privacy policy and practices of any dealership please visit the website of the relevant dealership or contact them directly.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

What information do we collect?

In general, you can visit our website without giving us any information, and we don’t know who you are. If you are one of our anonymous visitors, please bear in mind that we may still:

  • record the areas of the website which you visit; and
  • collect information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc).

We do this by using Cookies, but we can’t tell who you are.

However, additional services may be available if you register with Aston Martin. In this case, once you register, we will know who you are, your activities on Aston Martin and information about your computer may be linked on our systems to you.

Whenever we collect your personal data, for example when you contact us, you will see the padlock symbol. The types of information we may request are:

  • contact information - your name, address, postcode and other contact information including email address and telephone/mobile number;
  • general information about you - your personal or professional interests, experiences with our products and services or other products and services and your contact preferences;

Some information is required information and you’ll see that indicated by a red border, but other information is optional and if you don’t want to give it to us, don’t worry. But it will help us to improve our products and services if you do, so we’d be very grateful if you did.

We may also retain copies of any correspondence you send us and we will certainly keep details of your registration history with us.

What do we do with the information we collect?

We use this information for all sorts of reasons!

The main reason we use this information is to provide you with our products and services (whether available via the website or offline). We also use the information for:

  • internal record keeping;
  • product development;
  • answering your queries;
  • contacting you for market research and marketing (for more on this see below).

We may contact you by e-mail, phone, or mail, unless you have registered with the appropriate Preference Service or opted for us not to do so.

Direct Marketing

We may, from time to time, want to send you information about promotions, offers and other items which may be of interest either by post, email or SMS or we may want to contact you by phone. However, we respect that not everyone will want to hear about our great products and services! For this reason, we will only send you marketing if you have opted to receive it.

If you decide at any time that you no longer wish to receive marketing from us, you can unsubscribe here http://newsletter.astonmartin.com/newsletter.aspx or you can write to us at:

The Data Controller
Human Resources
Aston Martin Lagonda Limited
Banbury Road
Gaydon
Warwickshire
CV35 0DB
England

We will always give you an opportunity to unsubscribe from receiving any marketing from us in each communication we send to you.

Who do we share this information with?

We may share your personal information with companies performing services on our behalf (such as direct marketing agents or courier services) who will only use the information to provide that service. We may also share your personal information with other members of our corporate group, or a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

On occasion we may also share your information with other reputable organisations who we believe may have products and services which they can offer you which will be of interest.

How to get copies of or amend the information we have collected

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our data protection compliance officer by using the enquiry form on this page http://site.astonmartin.com/eng/contactus/websitecomments or in writing to:

The Data Controller
Human Resources
Aston Martin Lagonda Limited
Banbury Road
Gaydon
Warwickshire
CV35 0DB
England

If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

Linking

We may link to other websites which are not within our control. Once you have left our Aston Martin, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

We use cookies on www.astonmartin.com. Cookies are files that store information on your hard drive or internet browser which mean that Aston Martin can recognise that you have visited our website before. They make it easier for you to maintain your preferences (if expressed) on www.astonmartin.com, and by seeing how you use our website, we can tailor www.astonmartin.com around your preferences and measure its usability. 

You can, should you choose, disable the cookies from your chosen browser(s) and delete all cookies currently stored on your computer.  However please be aware this may prevent you from taking full advantage of the website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html


Information on the type of Cookies we Use

The majority of the cookies we use do not collect any data which allow us to personally identify you. If you submit personal information on our website (via forms or purchases) this is clearly marked with the appropriate data protection information and an explanation on how we may use the data you provide to us. If we do place a cookie which does allow us to personally identify you we will seek your permission at the appropriate time.

Outside of the United States of America we only utilise two types of cookie:

1) Analytics Cookies – These enable us to learn more about how visitors are using our website so we can improve our online experience.  These cookies do not collect any personal data. This is served from our analytics provider and is classed as a ‘third party cookie’. Third party cookies are those that are set by a domain different to the one that you are visiting.

2) Shopping Basket / Registration Cookies – When visiting our online store http://store.astonmartin.com if you place a product into your basket or create an account we will create and place a cookie so we can subsequently remember you and allow you to complete your purchase. This is served from our own website and is classed as a ‘first party cookie’. First party cookies are those that are set by the same domain to the one that you are visiting. A similar cookie is stored if you register for our Pre-Owned vehicle locator (http://used.astonmartin.com) or have access to any areas of our site which are password protected.

Within the United States of America we utilise three types of cookie:

1) Analytics Cookies – These enable us to learn more about how visitors are using our website so we can improve our online experience.  These cookies do not collect any personal data. This is served from our analytics provider and is classed as a ‘third party cookie’. Third party cookies are those that are set by a domain different to the one that you are visiting.

2) Shopping Basket / Application Cookies – When visiting our online store http://store.astonmartin.com when you place a product into your basket or create an account we will create and place a cookie so we can subsequently remember you and allow you to complete your purchase. This is served from our own website and is classed as a ‘first party cookie’. First party cookies are those that are set by the same domain to the one that you are visiting.

3) Behavioural Cookies – On selected pages we serve cookies from our marketing partner Quantcast (http://www.quantcast.com/) which allow us to tell whether you entered our site from an online advertisement and your subsequent on site behaviour.  These cookies may allow you to have online advertisements outside of Aston Martin made more relevant based on your browsing history.


It is important to note:

1) Cookies cannot carry viruses or install malware and do not hamper the performance of your browsing device in any way.

2) By using the Aston Martin website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies as described on this page. If you do not agree to such use, please see above for details on how to adjust your browser settings.

3) Aston Martin Lagonda Ltd. cannot be held liable for the content or cookies served by sites we may link to.

4) If you interact with Aston Martin on a social network you may have cookies dropped on to your browsing device. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the third-party websites for more information about what they do with cookies and how you can manage them.

Find out more on cookies:

http://www.aboutcookies.org

Or email us for further information: cookies@astonmartin.com

Phishing

Phishing is the name given to attempts to steal personal details and financial account details from a website user. “Phishers” use fake or "spoof" emails to lead users to counterfeit websites where the user is tricked into entering their personal details, such as credit card numbers, user names and passwords. WE WILL NEVER SEND EMAILS ASKING YOU FOR SUCH DETAILS AND Aston Martin STAFF WILL NEVER ASK YOU FOR YOUR PASSWORD.

If you do receive such an email or are asked for your password by anyone claiming to work for Aston Martin please forward the email or report the incident by using the enquiry form on this page http://site.astonmartin.com/eng/contactus/websitecomments or in writing to Aston Martin at:

The Data Controller
Human Resources
Aston Martin Lagonda Limited
Banbury Road
Gaydon
Warwickshire
CV35 0DB
England

When you apply for a job

In completing our job application form or submitting your CV to us by email, you will give us personal information about yourself.

Uses of personal data

We will use your personal data only for the purpose of assessing your suitability for employment by us and in any subsequent interviewing process. Copies of the information you submit and any further correspondence will be retained in order to progress your job application and as a record of our employment and fair access processes.

Third party access

When you apply for a job with Aston Martin the application will be processed by the relevant office of Aston Martin situated in the country in which you are accessing the Site and the country in which you are applying to work, if different.

We also employ third party agents to aid the recruitment process. Your CV and other details will be given to our nominated agent in the country in which you are applying to work, although we will retain control of your data and the agent must act in accordance with our instructions.

Due to the global nature of Aston Martin, it may be necessary to send your personal information to countries which have a different standard of data protection than the country in which you are situated. We have put in place protections to ensure that your information is safeguarded.

Retention of data

We take all reasonable steps to retain personal information only for as long as we need to process your job application. We may also retain your details after a decision has been reached regarding your suitability for current jobs for vacancies that may become available in the future.

If no longer wish us to store your personal information, please contact us by using the enquiry form on this page http://site.astonmartin.com/eng/contactus/websitecomments and we will delete it from our database unless we need to continue to hold some details about you after your relationship with us has ended, for example for legal and regulatory purposes.

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